Privacy Policy

Last Updated: January 14, 2026

1. Data Controller Information

This website is operated by Veloce Rail Services B.V. ("we", "us", "our"), a company registered in the Netherlands under company number KVK-84920144. Our registered office is located at Stationsplein 42, Spoorzone West, 3511 ED Utrecht, The Netherlands. For privacy-related inquiries, contact our data protection coordinator at [email protected].

2. Categories of Information Collected

We operate listcapsuletempon.rest primarily as an informational portal. We minimise the personal data we process, collecting information under two specific streams:

• Directly Provided Data via Inquiries: When you complete our operational contact form or send an email to our desk, you provide your name, professional email address, company or fleet affiliation, service area of interest, and the body of your message.
• Automated Technical Telemetry: When you browse our pages, our servers automatically log technical metadata necessary to transmit requested pages securely. This includes your truncated IP address, browser type and version, language preference, referring URL, time of request, and HTTP status codes.

3. Purposes and Legal Bases for Processing

Under the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), all data processing must adhere to specific lawful grounds:

• Responding to Operational Inquiries (Article 6(1)(b) & (f) GDPR): Processing is necessary to answer your queries regarding railway cleaning methodologies, depot frameworks, or professional coordination, reflecting our legitimate interest in conducting business communications.
• System Security & Fraud Prevention (Article 6(1)(f) GDPR): Technical server logs are retained strictly to identify anomalous connection patterns, mitigate brute-force attempts, and preserve server stability.
• Consent for Optional Cookies (Article 6(1)(a) GDPR): Where non-essential cookies or analytics are enabled, we rely exclusively on your explicit consent captured via our cookie consent mechanism.

4. Cookies and Local Storage Technologies

Our portal utilises local storage and minimal cookie mechanisms to remember your cookie preferences and UI settings (such as drawer states). For complete details on specific storage tokens, durations, and management, please consult our dedicated Cookie Policy.

5. Third-Party Processors and Data Transfers

We do not sell, rent, or trade your personal data. Hosting infrastructure is provisioned within data centres located in the European Union. In the event that technical support requires data processing outside the European Economic Area (EEA), such transfers are governed by European Commission Standard Contractual Clauses (SCCs) to guarantee an equivalent level of protection.

6. Data Retention Horizons

We store personal data only as long as necessary for the purpose for which it was gathered:

• Contact Inquiries: Retained for twenty-four (24) months following the resolution of your inquiry to facilitate follow-up communications, after which messages are purged from our live communication systems.
• Technical Web Server Logs: Rotated and overwritten automatically every thirty (30) days, unless security forensics require extended retention.

7. Data Subject Rights Under GDPR

As an EU or UK data subject, you possess enforceable statutory rights concerning your personal data:

• Right of Access (Art. 15 GDPR): Request confirmation of whether your data is being processed and obtain a copy.
• Right to Rectification (Art. 16 GDPR): Request correction of inaccurate or incomplete records.
• Right to Erasure ('Right to be Forgotten') (Art. 17 GDPR): Request deletion of your personal data where retention is no longer justified.
• Right to Restriction of Processing (Art. 18 GDPR): Request that your data be quarantined under specific contested circumstances.
• Right to Data Portability (Art. 20 GDPR): Obtain your provided data in a structured, machine-readable format.
• Right to Object (Art. 21 GDPR): Object at any time to processing based on legitimate interest grounds.

To exercise any of these rights, email [email protected]. We respond within thirty (30) calendar days without fee. You also hold the right to lodge a complaint with your competent national supervisory authority (e.g., the Autoriteit Persoonsgegevens in the Netherlands).

8. California and International Inquiries

While our operational domain is European rail services, we respect equivalent consumer rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). We confirm that we do not sell or share personal information for cross-context behavioural advertising.

9. Policy Revisions

We may update this Privacy Policy to reflect changing European railway regulatory standards or evolving technical infrastructure. Any modifications will be posted directly to listcapsuletempon.rest with an updated revision date.